Recently had some cake from Sugar Blooms that smelled like sourdough, tasted grainy/mushy/undercooked (-of the bites we managed to swallow), and got me and a bunch of others who ate it super sick. The people who ordered it felt really bad so contacted SB but staff there didn't apologize the cake was a health hazard and dismissed our friends' concerns. Do not order from here unless you want to eat cake that tastes gross and might make you sick!
The quality of their cakes have been lessening in recent years. I bought a cake in the last week it fell apart with the first cut. The two cake layers did not hold because where it is usually jam in the middle was hard icing. They seem to be more concerned about productivity now versus quality baking
These guys do not pick up the phone all day and at the time of closing i think they just put the phone on side, it just says busy busy busy! Is this something like owner don't want to do business or the employees are not soo good
The cakes from this place are phenomenal, they get the 1 star because of their dreadful service. They REALLY need to work on it. I am only posting this because this is the 3rd time in a row I’ve had a terrible experience. The day before new years eve, they were closed (on a Monday). I wanted a cake for New Years Eve so I tried calling multiple times, the morning of the 31st, the phone doesn’t even work. I went there within an hour of them opening and stood in a line for 10 minutes just to be told that the two cakes I wanted were sold out and they didn’t have the stuff to make anymore of those cakes (they had 7 more hours). The people ahead of me bought the displayed ones I wanted. I was given ONE option to order. If the phone was working, I would’ve at least been able to place something on hold, order something, or get a clear yes or no answer. Went to SaveOnFoods, got a far better service, better price. Quality of product doesn’t last if the quality of your interaction with customer sucks.
I love sugar blooms cakes ....very very delicious...nice staff........i was brought 3 cakes from sugar blooms and all cakes yummy .
Can’t find your restaurant or eatery? Add it!